The third phase will extend the network by a further 900 km to Mbala,
Mpulungu, Petauke, Mfuwe, Siavonga, Kalabo, Kasempa, Mpongwe and Kaoma.
This phase is expected to commence soon after the completion of the second
phase and is expected be completed by March 2013.
The optic fiber network has also helped in ensuring that there are faster
responses to queries that are sent through our national call centre, and
also to faults that are reported.
When the installation of the fibre network is completed countrywide, it
will bring a lot of benefits to the country as it will reduce blackouts and
provide reliable power supply at the right voltage. This will be as a
result of the ease to control and monitor the vast electricity network
This initiative has also greatly assisted in the establishment of the
prepayment metering systems to all the provinces as the system is online
and the customer’s database is updated in real-time. Other benefits to
ZESCO include the enhancement of the Business Information Systems,
efficient operation and control of the complex and interconnected power
system into the provinces/neighbouring countries and enhancement of the
The Optic fiber network has provided a platform for a country-wide video
conferencing system thereby reducing travel meeting costs. It has also
assisted in securing ZESCO’s costly electricity installations through the
CCTV and access control system.
These enhanced telecommunications services through the optic fiber network
have greatly assisted in improving the management of the generation,
transmission and delivery of electricity; reducing the cost of ZESCO
operations; reducing electricity outages; improving operational
efficiencies which by and large improves customer service delivery.
ZESCO is determined to ensure that unnecessary “blackouts” are reduced to a
minimum, once works have been implemented and has resolved to support
sustainable development of the country through infrastructure development.
Furthermore, in 2003 ZESCO entered the liberalized telecommunications
market as a wholesale telecommunications operator and began to sell the
excess capacity on its extensive telecommunications network to the public.
commercial telecommunications service was later branded as FibreCom in
2008. FibreCom is now the most dominant wholesale telecommunications player
on the Zambian market and provides over 90% of the country’s internet
FibreCom is providing a fast, large capacity and highly reliable network
for all the Cellular Telephone Operators, Internet Service Providers and
most of the Corporate Entities such as banks,etc.