ZESCO has introduced Malaiti 24/7, a new method of buying repaid electricity units
using your Cellphone.
Malaiti 24/7 is a proactive measure responding to the growing number of customers using prepaid meters and a quest to give our
customers a wide range of vending options.The service rides on the Extended Vending Gateway, a technology that presents various
other vending options such as: Point of Sale,Website and ATM.
What are the Benefits of Malaiti 24/7?
- It is cost effective, no transport costs to a
vending point to buy units.
- It is secure; there is no risk of you losing your
money on your way to buying electricity
- It is convenient and allows you to buy
electricity units from anywhere at work, at
home, at play.
- You access the service from an already
existing platform – your Cellphone.
- Malaiti 24/7 is a mobile service that is
accessible to you on the go.
- Malaiti 24/7 offers our customers using
Prepaid Meters even greater control of
electricity usage as it gives them unlimited
access to electricity on a 24 hour basis
suiting each and every lifestyle.
- With Malaiti 24/7 there is no queuing to buy
How do I Enroll for Malaiti 24/7?
- You need to be a ZESCO Prepaid Customer.
- You need to own a mobile Phone with an
activeAIRTEL SIM card.
- You needto enroll as a memberof the AIRTEL
MONEY (BANKING) SYSTEM; Forms are
provided for this purpose and you need to
supply a photocopy of your ID (e.g. NRC or
Passport) as per Bank of Zambia regulations;
If you are already enrolled on the AIRTEL
MONEY System (formerly also known as
ZMP), you can skip steps (3) and (4)
- After completing the registration form,
submit the form to any official AIRTEL retail
outlet or AIRTEL MONEY SYSTEM dealer/
agent for processing; You will receive
confirmation of successful registration
within 24 to 48 hours; You will also be
requested to change your secret PIN
immediately from the default 1234 to any 4
digit pin of your choice specific to your
AIRTEL MONEY account.
- Once you are enrolled onto the AIRTEL
BANKING SYSTEM you need to top- up your
electronic wallet associated to your AIRTEL
MONEY and cell phone number declared in
the form in step (3) above; You can currently
top-up your account from any official AIRTEL
retail outlet or AIRTEL MONEY SYSTEM
dealer/ agent Currently top-up your
account from any official AIRTEL retail outlet
or AIRTEL MONEY SYSTEM dealer/agent.
Who can benefit from Malaiti 24/7?
Customers using Prepaid Meters with Cellphone connectivity to the Airtel Network.
How much does it cost?
The cost of the SMS transaction to buy units is at
no cost to the customer. There are no
How do I buy Prepaid units using
- To buy your electricity units, go to the
Airtel Menu on your cellphone and
- Follow the menus provided for the rest of
the instructions to make the payment;
ensure you have your ZESCO meter
number at hand when you are requested
for the Reference.
ZESCO will soon have other Mobile Service providers connected to Malaiti 24/7 to ensure that all our customers benefit.
Visit Any ZESCO Customer Service Center and Enrol Now