CLOSURE OF ZESCO CUSTOMER SERVICE CENTRES AND PAY POINTS ON CHRISTMAS AND NEW YEAR HOLIDAYS WHICH FALL ON 25 DECEMBER 2017 AND 1 JANUARY 2018 RESPECTIVELY
Closure of Manda Hill Customer Service Centre - Sunday 1st October 2017
This serves to inform all ZESCO customers and the general public that the ZESCO customer call centres and pay points operational hours for the Farmers day Public Holiday - Monday 7th August are outlined in the attached document. Kindly be advised that our Third Party Vendors (TPVS) throughout the Country will operate according to their usual business hours.
Between 10 and 14 July, 2017, in our beautiful, picturesque, tourist capital, Livingstone, the home of the mighty Victoria Falls, and other world-class tourist attractions and amenities, over 500 delegates from 54 African countries, as well as others from further afield, will gather to discuss the future of the continent’s energy sector.
schedule for Customer Service Centres and Pay Points operational hours during the Africa Freedom Day Public Holiday which falls on Thursday, 25th May,2017
The updated version of the final ESMF document for the Zambia Electricity Service Access Project
The Government of Republic of Zambia (GRZ) has requested World Bank financing for the Electricity Supply Access Project (ESAP). The objective of the project is to increase electricity access in targeted rural and peri-urban areas and enhance the enabling environment for accelerated electrification in Zambia. The project will comprise three components namely; on-grid electricity access expansion, off-grid electricity access expansion and technical assistance. The Project is consistent with the long-term development objectives of the GRZ, as articulated in the Vision 2030 and the recently approved Seventh National Development Plan (7th NDP).
Dear Esteemed Customers, This serves to inform all ZESCO customers and the general public that the ZESCO Customer Call Centres and Pay Points operational hours for Labour Day Public Holiday are outlined in the attached document.
Dear Esteemed Customers, This serves to inform all ZESCO customers and the general public that the ZESCO Customer Call Centres and Pay Points operational hours for Good Friday and Easter Public Holidays are outlined in the attached document.
ZESCO Increased Access to Electricity Services - Project Target Areas for Small Scale Businesses
A more detailed public notice relating to the tariff increase.
Notice of increase in electricity tariffs made by ZESCO to ERB
ZESCO has been rolling out the optic fibre network throughout the country since 2006 and the fibreCom now spans a distance of over 7000 kms. Ten provincial centres including some of their surrounding districts are connected to the ZESCO optic fibre network.
CHRISTMAS AND NEW YEAR PUBLIC HOLIDAYS - MONDAY 26 DECEMBER 2016 & MONDAY 2 JANUARY 2017
ZESCO LTD wishes to inform its esteemed customers and the general public that three (03) Leopards Hill-Kabwe 330kV lines will be temporarily taken out to facilitate protection and control upgrade project commissioning works at the substations.
The Zambia Public Service will join other African countries in commemorating Africa Public Service Day on 23rd June, 2016 to be held from East Park
ZESCO Ltd embarked on a project to construct a new electricity transmission line to Northern, Muchinga and Luapula Provinces. Due to increase in demand, the capacity of the existing lines could not sustain quality power supply. The existing 66kV power transmission lines that supply power to these provinces where constructed almost a decade ago when demand for power was very low. The increased economic and social activities coupled with an increase in the population resulted in the three provinces experiencing low voltages. This situation has hindered industrial development and affected the livelihood of people. For more information, download the attached document.
The 2016 Annual Meetings of the African Development Bank this year took place in Lusaka at Mulungushi International Conference Centre from the 23rd to 27th, May 2016. The theme of this year’s meetings was “Energy and Climate Change”, and draws on one of the Bank’s “High 5” priority areas, namely to “Light up and Power Africa”.
ZESCO is on Friday 28th May,2016 ZESCO signed a loan worth USD122 million, the loan was facilitated by Standard Chartered who have partnered with United States Agency for International Development (USAID) to deliver the term loan worth to ZESCO.
ZESCO Limited wishes to inform Kitwe residents who applied to be connected to the grid that the utility company has failed to locate their premises due to insufficient details provided describing their plot numbers and location of their premises. For further information on the Kitwe customers that are overdue to service connection to the National Electric Grid, Please refer to the attachment
ZESCO would like to inform its esteemed customers that some Customer Service Centres and Pay points will remain closed on 2nd May 2016 while others will be operational. Kindly open the link for more information.
The ZESCO applicable tariffs for Residential; Commercial; Services; and Maximum Demand Customers is in the attached document.
ZESCO Limited wishes to invite its esteemed customers to the Customer Days which will be held from 15th to 17th March 2016. The customers can interact with us and share their views on our service delivery so that together we can work towards satisfying our customer's needs and improve service delivery. For more information or further clarification kindly download the attached document.
As part of the Environmental Impact Assessment process, a Scoping (stakeholder consultative) Meeting will be held for the construction of the Waterworks-Chawama- Chilanga-Lusaka West 132kV transmission line. This will accord stakeholders an opportunity to air their views and concerns as they relate to the development and implementation of the proposed transmission line. The meeting will take place at Sandy's Creation on Thursday 18 March, 2016 at 10:00 hours. Participation is free.
ZESCO has observed with concern, an increase in electrical accidents which are occurring mainly, on the customer’s side of the electrical network. The chances of these accidents happening in the rain season are further increased because of the wet ground conditions which reduce ground resistance.
ZESCO expresses appreciation and gratitude for the appointment of the new board members. Our board of directors play a vital role in developing strategy and policy for the organization. Please join us in welcoming our directors: 1. Mr. Dillion Chipungu - Board Chairperson 2. Brigadier General Emeldah Chola 3. Mr. Ronald Simwiinga 4. Mrs. Felistas K Katotobwe 5. Mrs. Cecilia M. Zimba 6. Mr. George M. Kanja 7. Mr. Israel Phiri 8. Dr. Mbita Chitala and 9. Mr. Victor M. Mundende
We make reference to the shutdown notice issued on Thursday 7th January, 2016 regarding maintenance works at Leopards Hill Sub-station from 13th to 18th January 2016. We wish to clarify the misunderstanding and state that the maintenance works will be carried out over the Five (5) days period, BUT WILL NOT RESULT IN INCREASED POWER OUTAGES as the works will coincide with the current load management schedule.
His Excellency the President Edgar Lungu is set to commission the 381 kilometers, 330 kV Pensulo- Kasama Grid transmission line and substation today 15th December, 2015 in Kasama District in Northern Province.
ZESCO recently installed a 25 Kilo Watt (KW) solar power plant, complete with Photo Voltaic (PV) panels, batteries, Charger controller, Inverter and Change-over switch at parliament building; powering emergency lighting, the public address system, monitors and computers in the parliament chamber. The Hybrid mini power plant replaces the old Uninterruptable power supply (UPS) system which had become obsolete.