Dear Esteemed Customers, Following the declaration of Thursday 11th August 2016 as a public holiday, ZESCO Limited wishes to advise its customers countrywide, that all ZESCO Customer Service Centres and Pay points shall remain closed on that day. This is to allow ZESCO members of staff to exercise their right to vote. We therefore advise our customers to buy sufficient pre-paid electricity units to avoid being inconvenienced.
This serves to inform all ZESCO customers and the general public that the ZESCO customer call centres and pay points operational hours for Farmer's Day public Holiday on the 1st August 2016 are outlined in the attached document. Kindly be advised that our Third Party Vendors (TPVs) throughout the Country will operate according to their usual business hours.
ZESCO Limited would like to inform its esteemed customers and the general public that following the improvement of water inflows at Itezhi tezhi \dam, ZESCO is now able to generate at full capacity of 120 MW.
ZESCO Limited wishes to inform the under listed Lusaka residents who applied to be connected to the grid that the utility company has failed to locate their premises due to insufficient details provided describing their plot numbers and location of their premises. Consequently this has resulted in the connection process being delayed.
ZESCO acknowledges that there has been considerable improvement in the water inflows both at Kariba and Itezhi tezhi reservoirs, and this can be attributed to the improved rainfall in the catchment areas for Kariba and Kafue Gorge dams towards the end of February 2016.
This serves to inform all ZESCO customers and the general public that the ZESCO customer call centres and pay points operational hours for the International Women's Day public Holiday on 8th March 2016 are outlined in the attached document. Kindly be advised that our Third Party Vendors (TPVs) throughout the Country will operate according to their usual business hours.
ZESCO wishes to inform its esteemed customers and the general public that it has withdrawn the Tariff Application made to the Energy Regulation Board (ERB) to revise upwards tariffs for all its customer categories, that is, Residential; Commercial; Services; and Maximum Demand.
ZESCO Limited wishes to inform its esteemed customers and the general public that the effective date for the implementation of the low power factor surcharge has been deferred to 1st March 2016 from 1st January 2016.
In August 2015, ZESCO made an application to the Energy Regulation Board (ERB) to revise tariffs for all its customer categories upwards. The tariff adjustment was a step towards moving the tariffs to cost reflectivity in order to attract sufficient investment to the sector to meet growing demand. The adjustment was also intended to ensure that ZESCO raises sufficient revenue to meet the rise in operating costs.
ZESCO Ltd would like to refute reports by Kalumbila Mines that 730 employees will be laid off due to the power supply restriction of 70MW imposed on the mine by ZESCO. At the onset of the power deficit in July 2015, the two mines owned by First Quantum Minerals (FQM), namely Kalumbila and Kansanshi were restricted to 42MW and 160MW respectively.
LOSS OF POWER SUPPLY TO LUSAKA, COPPERBELT, NORTHWESTERN, CENTRAL, NORTHERN, LUAPULA, MUCHINGA AND EASTERN PROVINCES ON 22 DECEMBER 2015
Located in Siavonga on the Zambezi River next to the existing Kariba North Bank Power Station is another 360 MW Power Station. A provision for the extension of the existing one was made during the planning and construction of the Kariba North Bank Power Station.
ZESCO is about to complete the second phase of the installation of Optical Fiber Network on high voltage power lines extending it to the Western, Eastern, Northern, Muchinga and Luapula Provinces. The main purpose of establishing the optic fibre network is to ensure that the provision of electricity from the point of generation to the point of supply to the customers is done efficiently, reliably and safely.
The Zambian Government has embarked on some Renewable Energy Based Electricity Generation for Mini-Grids in Zambia. Shiwang’andu Mini Hydropower Project in Chinsali District is one such Project that identified and is being co-financed by ZESCO Ltd (93%) and the Global Environmental Facility GEF (7%). The Project is being coordinated by the United Nations Industrial Development Organization (UNIDO).