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Customer Care

IMPORTANT: This ZESCO MOBILE and Website End User License Agreement ("EULA") is a legal agreement between you and ZESCO Limited for the software product identified above, which includes and may include associated media, printed materials, and "online" or electronic documentation (collectively, the "SOFTWARE"). PLEASE READ THIS EULA CAREFULLY BEFORE COMPLETING THE INSTALLATION PROCESS AND USING THE SOFTWARE. By installing, copying, or otherwise using the SOFTWARE, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, then do not install or use the SOFTWARE.

License Grants

This EULA grants you the following limited, non-exclusive rights subject to the terms and conditions set forth in this EULA:
(a) Your license rights under this EULA are NON-EXCLUSIVE and NON-TRANSFERABLE.
(b) You may install and use the SOFTWARE on multiple iOS devices for the sole purpose of testing the SOFTWARE for the duration of the ZESCO MOBILE TEST PROGRAMME.

License Restrictions

(a) Other than as set, you may not make or distribute copies of the SOFTWARE, or electronically transfer the SOFTWARE from one device to another or over a network.
(b) All copyright notices and web links within any END USER PRODUCT must be retained "as is" and may not be removed or obscured in any way.
(c) You shall not use the SOFTWARE to develop any END USER PRODUCT having the same primary function as the SOFTWARE.
(d) You may not alter, merge, modify, adapt or translate the SOFTWARE, or decompile, reverse engineer, disassemble, or otherwise reduce the SOFTWARE to a human-perceivable form.
(e) You may not rent, lease, lend, sell, resell, or otherwise transfer whether for value or otherwise, the SOFTWARE to third parties without ZESCO LIMITED’S written approval and subject to written agreement by the recipient of the terms of this EULA.
(f) ZESCO LIMITED may terminate this EULA at any time, without notice. In such event, you must destroy all copies of the SOFTWARE and END USER PRODUCT.

Copyright & Intellectual Property Rights

The SOFTWARE is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold. Furthermore, this EULA does not grant you any rights in connection with any trademarks or service marks of ZESCO Limited. ZESCO Limited reserves all intellectual property rights, including copyrights, and trademark rights.

No Warranties

YOU ACCEPT THE SOFTWARE "AS IS," AND ZESCO LIMITED (AND ITS THIRD-PARTY SUPPLIERS AND LICENSORS) MAKE NO WARRANTY AS TO ITS USE, PERFORMANCE, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZESCO LIMITED (AND ITS THIRD PARTY SUPPLIERS AND LICENSORS) DISCLAIM ALL OTHER REPRESENTATIONS, WARRANTIES, AND CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE PRODUCT REMAINS WITH YOU.

Limitation of Liability

THIS LIMITATION OF LIABILITY IS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. IN NO EVENT SHALL ZESCO LIMITED (OR ITS THIRD PARTY SUPPLIERS AND LICENSORS) BE LIABLE FOR ANY COSTS OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF THIS EULA OR THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF ZESCO LIMITED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, ZESCO'S (AND ITS THIRD-PARTY SUPPLIERS' AND LICENSORS') ENTIRE LIABILITY ARISING OUT OF THIS EULA SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE SOFTWARE THAT CAUSED SUCH DAMAGE.

Documentation & Examples

ZESCO LIMITED BEARS NO LIABILITY FOR ANY TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, OR FOR DAMAGES RESULTING FROM USE OF THE INFORMATION IN ANY PROVIDED DOCUMENTATION AND/OR EXAMPLES.

Software Updates

This license does not grant you any right to any updates to the SOFTWARE, or any support services. The SOFTWARE has built in functionality to automatically check for updates by transmitting data to the ZESCO LIMITED servers. You agree that ZESCO LIMITED may transfer such data over your network and the internet to ZESCO LIMITED servers, download updates and install them as part of the SOFTWARE.

Assignment

The Licensee shall not assign or otherwise transfer all or part of the Software or this License without the prior written consent of the Licensor.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the ZESCO Mobile App and Website. We use your Personal Information only for providing you a service and improving the ZESCO Mobile App. By using the ZESCO Mobile app or Website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Mobile App or Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your name ("Personal Information").

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that would help improve service delivery.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either by placing a prominent notice on our website.