ZESCO wishes to inform its customers and the general public that Customer Service Centres and Pay Points countrywide will remain closed on Christmas and New Year holidays which fall on Friday 25 December 2020 and Friday 1 January 2021 respectively.

ZESCO Limited will commence the filling up of the dam water reservoir at Kafue Gorge Lower (KGL) project site today, Tuesday 10th November 2020.

ZESCO Limited has postponed the filling up of the dam reservoir at Kafue Gorge Lower (KGL) project site from Sunday, 8th November 2020 to Tuesday, 10th November 2020. The filling up of the dam is in readiness for the commissioning of the first 150MW machine at the end of November 2020.

31st October, 2020: Lusaka - ZESCO limited has given its domestic and commercial customers a COVID-19 Relief Package to cushion the negative impact of the coronavirus pandemic on selected low income households and small businesses.

MEDIA REPORTS ON ARBITRATION PROCEEDINGS BETWEEN ZESCO LIMITED AND MAAMBA COLLIERIES LIMITED RELATING TO A POWER SUPPLY AGREEMENT

ZESCO Limited regrets to inform its customers and the general public that on Thursday, 10th September 2020 around 20:14hours, Transformer T2A at Kabwe Step Down tripped out which also resulted in the tripping of Lunsemfwa and Mulungushi Power stations on the Lunsemfwa Hydro Power Company network.

ZESCO Limited wishes to inform its esteemed customers and the general public that, its Customer Service Centre situated at Manda Hill Shopping Mall in Lusaka will be permanently closed with effect from Monday, 14 September, 2020.

2020 ZESCO Limited would like to alert the general public that there is an increase in the number of people impersonating ZESCO employees and contractors. The Corporation has noted with concern an upsurge in schemes where some members of the public have been swindled by people pretending to be ZESCO employees and contractors purporting to offer ZESCO services such as processing of quotations, new connection applications, meter installations, meter replacement and fault resolution, at a fee.

ZESCO Limited wishes to inform its customers and the general public that there is a loss of 130MW of power from the national grid owing to a technical failure on one unit. This deficit implies that there may be variations in adherence to the current load shedding hours until the situation is normalized.

ZESCO Limited Launches Mobile Application

Lusaka, 20th May 2020: Today, ZESCO Limited and Power China have signed three contracts worth US$548 million to develop 600MW (AC) grid connected Solar PV Power Plants to be located in Chibombo, Chirundu, and Siavonga Districts. The signing ceremony took place at the ZESCO Limited Head Office. The three-grid connected Solar PV projects will have a capacity of 200MW each.

ZESCO Limited has with immediate effect closed its Nakonde Customer Service Centre until further notice. This is in line with the lockdown announced by the Ministry of Health to pave way for mass screening and testing for COVID-19 in the area.

ZESCO Limited has recorded a total of 261 cases of vandalism in the first quarter of 2020 worth K1, 657,267.03. The most vandalised items were Transmission towers, transformers and copper cables (overhead service and underground cables). The highest number of incidences were recorded on the Copper belt, Southern, North-Western and Lusaka provinces.

ZESCO Limited wishes to inform its esteemed customers and the general public that generating unit 2, belonging to one of the country’s Independent Power Producers (IPPs), that was taken out for maintenance on 7 April 2020 has been restored. This implies that the 132 MW that was lost for 10 days has been reinstated into the national grid.

ZESCO Limited has with immediate effect closed its Kafue Customer Services Centre located in Kafue Estates until further notice. This is in a bid to complement Government efforts of mitigating the further spread of the Coronavirus (COVID – 19) pandemic, after the country recently recorded three (3) confirmed cases in the Kafue area.

ZESCO Limited wishes to inform its esteemed customers and the general public that there will be a reduction in power supply country-wide for a period of ten (10) days starting 8th April 2020, due to loss of supply of 132MW from one of the independent power producers resulting from a fault in one of the generating units.

In a bid to promote energy efficiency and conservation and in light of the current power deficit, ZESCO Limited has embarked on implementing Energy Efficiency interventions at various higher institutions of learning. At the University of Zambia (UNZA), the utility is working to retrofit or replace all non-efficient lighting at the Great East Road campus starting today 17th February 2020. The exercise at UNZA, targets to replace 5,260 non-efficient lamps i.e. incandescent lamps and fluorescent bulbs. Upon completion of the first phase, the utility will save at least 0.326 MW.

In a bid to promote energy efficiency and conservation and in light of the current power deficit, ZESCO Limited has embarked on implementing Energy Efficiency interventions at various higher institutions of learning.

ZESCO Limited wishes to inform its esteemed customers on the Copperbelt that the Corporation has partnered with the Zambia police to assist in enhancing security by ensuring that there is more power supply during night time in residential areas owing to the spate of criminal activities recorded in the area. This means that load shedding will be implemented more during day time from around 07:00hours to 17:00hours to ensure reliability of power supply in the night for security reasons.

ZESCO Limited would like to alert and advise the public that the external advertisement for Employment Opportunities making rounds on some social media platforms purporting to be from ZESCO Limited Human Resource department, is a false document and members of the public are hereby advised to ignore the content.

ZESCO Limited wishes to inform its esteemed customers that they will experience unscheduled load shedding hours from the advertised schedule, from Friday, 31st January to Saturday, 1st February 2020.

ZESCO Limited regrets to inform its esteemed customers and the general public that on Wednesday, 29th January 2020 around 17:39 hours, the 66kV Sesheke – Senanga transmission line tripped out of service following the collapse of one lattice tower (support structure) along the transmission line at Luso area in Sesheke district.

In accordance with the requirements of section 8 sub-section 2 of the Electricity Act CAP 433 of the Laws of Zambia, notice is hereby given that ZESCO has revised its electricity tariffs effective 1 January 2020.

Electricity tariffs Advert

ZESCO Limited regrets to inform its esteemed customers and the general public that on Wednesday, 22nd January 2020 around 11:30 hours, the main transformer supplying power to areas around Lubansenshi incurred a severe technical fault. This was due to the failure of the main transformer at Lubansenshi 66/33kV substation in Lunte District. This resulted in loss of supply to our customers who are supplied from this substation, including Lunte Girls Technical Secondary School, Sable Transport, Construction limited camp site, Chief Chitoshi and surrounding areas in Lunte District of Northern Province.

ZESCO Limited regrets to inform its esteemed customers and the general public that on Wednesday, 22nd January 2020 around 11:30 hours, the main transformer supplying power to areas around Lubansenshi incurred a severe technical fault. This was due to the failure of the main transformer at Lubansenshi 66/33kV substation in Lunte District.

ZESCO Limited regrets to inform its esteemed customers and the general public that on Wednesday, 22nd January 2020 around 11:30 hours, the main transformer supplying power to areas around Lubansenshi incurred a severe technical fault. This was due to the failure of the main transformer at Lubansenshi 66/33kV substation in Lunte District.

ZESCO Limited wishes to refute the story that was aired by Prime Television on 4th January 2020 during their main news bulletin at 19:30 hours. The station erroneously reported that ZESCO had attributed load shedding to government officials from Ministry of Finance and Energy snubbing generation projects, and not climate change.

ZESCO Limited has continued to exempt critical and sensitive installations around the country from load shedding in order to ensure that the operations of such institutions are not disrupted. The establishments in question include hospitals, airports and other amenities of a sensitive nature that require constant power supply to deliver strategic and life-saving services to the public.

ZESCO Limited regrets the prolonged power outage experienced in parts of Lusaka from yesterday 13th November 2019. This was due to a fault caused by a heavy downpour on the main Transmission Line from Leopards Hill Substation, supplying the Roma 132/33kV substation.

ZESCO Limited wishes to apologize to its esteemed customers in Olympia Park residential area in Lusaka for the prolonged outage experienced since yesterday 5th November 2019. This is due to a punctured cable located at the junction of Kwacha Road and Great East Road. The fault occurred during load shedding which took place from 05:00hours to 22:00 hours yesterday. This has consequently led to a prolonged outage in the area.

ZESCO Limited regrets to inform its esteemed customers and the general public that the outage period for the generator which was taken out at Maamba Collieries Limited (MCL) Power Station 12 days ago has been extended until further notice due to unforeseen circumstances encountered during repair works.

ZESCO Limited is calling on customers, especially domestic customers countrywide to change their energy consumption patterns and continue employing energy efficient initiatives despite load shedding to conserve the available limited power and thereby help the corporation to balance supply against demand.

ZESCO Limited regrets to inform the public that on Thursday 17th October 2019, at 06:04 hours, the Interconnected Power System (IPS) experienced a system disturbance caused by the failure of line equipment at Luano substation on the 330kV Luano - Kansanshi line.

ZESCO Limited wishes to inform its esteemed customers and the general public that there will be increased load shedding countrywide from 19th October 2019 for a period of 12 days due to limitation of power generation. This follows the taking out of service of one generating unit at Maamba Collieries Limited (MCL) Power Station which developed a fault on 15 October 2019.

ZESCO Limited would like to clarify media reports circulating on social media insinuating that the Corporation will institute a tariff hike of 200% effective 1st October, 2019.

ZESCO Limited would like to clarify media reports circulating on social media insinuating that the Corporation will institute a tariff hike of 200% effective 1st October, 2019.

In response to reports circulating in some parts of the media as well as queries from the general public implying that ZESCO is exporting power to Malawi at the expense of Zambian citizens, the Corporation would like to state that inter-state power trading is a common practice among electricity companies worldwide.In response to reports circulating in some parts of the media as well as queries from the general public implying that ZESCO is exporting power to Malawi at the expense of Zambian citizens, the Corporation would like to state that inter-state power trading is a common practice among electricity companies worldwide.

ZESCO Limited wishes to inform its esteemed customers and the general public that commencing Tuesday, September 03 2019, load management hours will be revised to 6 hours. This is mainly due to the limitation in power generation caused by low water levels at our major hydropower plants.

PRESS STATEMENT COLLAPSE OF A TOWER ON 330kV KABWE STEP DOWN – LUANO TRANSMISSION LINE

ZESCO Limited wishes to apologize to its esteemed customers in selected parts of Bauleni, Ibex Hill and State Lodge for the power outage that occurred on Tuesday 30 July 2019 around 19:00hours.

ZESCO Limited is calling on exhibitors at the Zambia International Trade Fair (ZITF) to be safety conscious and promote energy efficiency initiatives at the exhibition stands to safeguard lives and reduce pressure on the national grid.

ZESCO Limited would like to categorically deny and disassociate itself with the story that appeared in both the “Zambia Daily Mail” and the “Times of Zambia” newspapers dated Tuesday, 2nd April 2019 alleging that CEC and ZESCO were engaged in talks for the re-negotiation of the Bulk Supply Agreement (BSA).

ZESCO Limited intends to improve the transmission and distribution system in Lusaka Province by upgrading its infrastructure. This will be achieved through the implementation of the Lusaka Transmission and Distribution Rehabilitation Project. This project aims to improve the quality and reliability of supply within the power distribution and supply network in line with the Government’s efforts to increase access to electricity. Addressing the rehabilitation needs of Lusaka is most critical as 40 percent of the non-mining electricity consumption is concentrated in this area.

ZESCO Limited is constructing a new 330/132-66kV substation in Mpika with the purpose of improving power supply to Mpika and Muchinga province in general. The new substation will also serve as a connection point for renewable energy sources such as wind, solar and small hydro power stations in the surrounding areas. These renewable energy sources will provide alternative power supply options and increase the energy mix in the long run.

ZESCO Limited would like to advise its esteemed customers and the public that the Utility ceased using its old name of “Zambia Electricity Supply Corporation Limited” and this was changed to its current name of ZESCO Limited in May 1994 in line with our then mission of becoming customer and commercially focused.

ZESCO Limited regrets to inform its esteemed customers in selected parts of Woodlands and surrounding areas that on Sunday 17th February 2019, around 18:30 hours the room that houses a Ring Main Unit for local supply at the ZESCO Woodlands substation caught fire.

ZESCO Limited wishes to inform its customers and the general public that purchasing pre-paid electricity units from all non-ZESCO vending platforms DOES NOT attract any extra service charge. Electricity tariffs are regulated; therefore, only the approved tariffs by the Energy Regulation Board (ERB) apply for any purchase of electricity.

ZESCO Limited regrets to inform its customers and the general public that on Monday 11 February 2019 at 12:13 hours, the 33kV Waterworks Distribution line tripped and the three circuit breakers feeding into the high level equipment at the substation faulted. As a result, power supply to UTH, Levy Mall and surrounding areas was interrupted.

ZESCO Limited is constructing a new 330/132-66kV substation in Mpika with the purpose of improving the power supply to Muchinga province. The new substation will also serve to enhance the connection for renewable energy sources such as wind, solar and small hydro power stations in the surrounding areas.

It has come to our attention that some unscrupulous people are misinforming our customers and the general public that ZESCO Limited has stopped connecting new customers to the national grid. We would like to strongly dispel this unfounded information and advise our valued customers and the general public country wide that the corporation has not in any way suspended new service connections.

ZESCO Limited wishes to apologise to its valued customers for the loss of power supply from Sunday 20 to Monday 21 January 2019 that affected the Government Complex, Madras, Sikanze Camp, Kamwala, Fairview, NIPA, Pamodzi hotel, Zambia National Service Headquarters, Intercity Bus Station, parts of Roma, parts of Longacres and surrounding areas.

ZESCO Limited wishes to inform its esteemed customers and the general public that on Friday 11th January 2019, the main underground 240mm square 33KV single core power cables were punctured by road contractors carrying out road works in Kwamwena areas.

STATEMENT ON POWER INTERRUPTION AFFECTING PARTS OF NORTHERN, LUAPULA, EASTERN AND MUCHINGA PROVINCES DUE TO A FAULT ON THE KABWE- PENSULO TRANSMISSION LINE ON SUNDAY, 30th DECEMBER 2018 On Sunday, 30 December 2018 around 16:00 Hrs, we experienced a system outage on the Kabwe- Pensulo 330 kV power transmission line, which affected parts Of Northern, Luapula, Muchinga, and Eastern Provinces.

COMMERCIAL & CUSTOMER SERVICES CENTRES / PAY POINTS OPERATIONAL HOURS CHRISTMAS AND NEW YEAR PUBLIC HOLIDAYS -TUESDAY 25 DECEMBER 2018 & TUESDAY 1 JANUARY 2019

On Friday 2nd November 2018 at 10:53hrs, the interconnected power system experienced a system disturbance caused by failure of transmission line equipment at Kitwe 330/220kv substation.

FIBERCOM PRICING FOR RETAIL (INTERNET) AND WHOLESALE

FIBERCOM PRICING FOR RETAIL (INTERNET) AND WHOLESALE

ZESCO Limited wishes to inform its esteemed customers and the general public that the scheduled power shutdowns that are being experienced in some parts of Lusaka, Chongwe and Chirundu have been necessitated by some on-going switchgear replacement project works at the 330 /132/88kV Leopards Hill Substation.