ZESCO offers postpaid services to high demand customers who use power first and are billed on a monthly basis.
Prepayment metering is another method of buying electricity.
A report should be made to Zesco once a fault or outage has been experienced
Customers can apply for new electricity connection in person, through our customer service centres or online, through the web portal.
We have several Customer Service Centres, Pay Points and TPV’s across the nation for your ease of access.
A power outage occurs when there is loss of supply due to damage or vandalism on our transmission lines which disturbs electricity transmission.