After a review of the status of ZESCO Limited and
taking into account both the positive and adverse
prevailing conditions, ZESCO Limited has identified
five strategic objectives for the 2022-2031 Strategic
Plan as follows:
1. To achieve customer satisfaction, win
customer confidence and loyalty;
2. To be a financially sustainable organisation
that balances the needs of its stakeholders;
3. To expand the Generation, Transmission
and Distribution systems guided by an
Integrated Resource Plan;
4. To have an effective maintenance
regime for Generation, Transmission and
Distribution systems; and
5. To align human capital to business
objectives.