CUSTOMER NOTICE - IMPLEMENTATION OF LOW POWER FACTOR SURCHARGE

ZESCO wishes to inform its esteemed maximum demand customers that, with effect from 1 October 2022, their monthly electricity bills will include a low power factor surcharge in addition to the usual capacity, energy, and fixed charges. The surcharge applies to customers drawing 100kVA and operating at a power factor lower than the 0.92 lagging required by law. The authority to implement the low power factor surcharge was granted to ZESCO by the Energy Regulation Board (ERB) in 2016. However, its rollout was deferred to allow for customer familiarization of the key aspects of the low power factor surcharge which included the distribution of educational dummy bills. The deferment was also intended to provide the customers adequate time to put in place reactive power compensation equipment.

APOLOGY TO CUSTOMERS IN SOLWEZI TOWN

Lusaka, 21 August 2022 – ZESCO tenders its sincere apologies to customers in Solwezi town and surrounding areas for the power supply outage experienced on Saturday, 20 August 2022 occasioned by a major fault at Solwezi Substation. The works to restore power supply to the affected areas, including the deployment of a mobile substation, are underway and supply to essential facilities such as health facilities and water supply installations is expected by midnight while all the affected customers are expected back on supply within 48 hours.

PUBLIC NOTICE UPDATE ON RECRUITMENT OF FIFTY (50) MANAGEMENT TRAINEES

On 29th April 2022, ZESCO Limited commenced the process of recruiting Fifty (50) Management Trainees under its recently launched 2022 Management Trainee Program. This is a Twenty-Four (24) month Management Development Program designed for career development of graduates in technical and non-technical fields, by exposing them to the business while building them to increase their professional skills and business acumen. Following the advert that was put up in the press, and the overwhelming response from the general public, the Ministry of Labour and Social Security was contracted to conduct aptitude tests. Based on the report from the Ministry, the following were the successful candidates selected to proceed to the next stage of the recruitment process:

ZESCO SIGNS NEW BULK SUPPLY AGREEMENT WITH CEC

ZESCO Limited is pleased to announce the successful signing of a 13 year Bulk Supply Agreement with the Copperbelt Energy Corporation (CEC) effective 1st April 2022. This Agreement was signed two years after the expiry of the Bulk Supply Agreement between the two institutions that had been in existence from 21st November 1997 to 31st March 2020. The expiry of the old Bulk Supply Agreement was preceded by unsuccessful attempts to negotiate a successor agreement which was followed by a two-year period of trade on disputed terms between the two parties.

ZESCO LIMITED’S USE OF MARKET REFLECTIVE CONNECTION FEES TO ENHANCE SERVICE DELIVERY

15 February 2022: ZESCO Limited has continued to use market reflective fees for all new electricity connections to provide an effective and efficient service to its customers. The said connection fees have neither been increased nor changed but are market driven as has been the case for all non-standard connections. This is in contrast to the media circulation that connection fees have been increased. For a long time, ZESCO Limited has been using predefined subsidized rates which have not been cost reflective and hence the company seeks to prevent the accumulation of a backlog of connections on account of the associated costs. With this noted, the standard connection fees have been halted until Energy Regulation Board revisits the same. We wish to advise that the articles that constitute the derivation of the connection fees shall be reviewed on a quarterly basis.